You can reach our customer support team via email at support@janelists.com or by calling our hotline at 1-800-555-0199. Our team is available from 9 AM to 5 PM EST, Monday to Friday, to assist you with any inquiries or issues you may have.

Janelists operates from 9 AM to 5 PM EST, Monday through Friday. We are closed on weekends and major holidays. Feel free to reach out during these hours for any assistance you may need.

To track your order status, log into your account on our website and navigate to the ‘Orders’ section. Here, you will find the latest updates on your order, including shipping details and estimated delivery dates. If you have any issues, please contact our support team.

Our return policy allows you to return items within 30 days of purchase for a full refund, provided they are in original condition. To initiate a return, please contact our customer service team for instructions and a return shipping label.

Yes, Janelists offers international shipping to select countries. Shipping costs and delivery times may vary based on your location. Please check our shipping policy page for more details on international orders and any applicable fees.

To change your account information, log into your account and go to the ‘Account Settings’ section. Here, you can update your personal details, including your email address, password, and shipping information.